Applane CRM is among the top 3 in the CRM category on Google Apps Marketplace

December 29th, 2010

As the year 2010 comes to an end, Google has released a list of top applications among 250 installable apps. As a recap of the closing year and a preview of the best in the year ahead the Marketplace has put Applane CRM in its list of Top 3 in the CRM category. It has been ranked 3rd amongst the top installed apps in the CRM category on Google Apps Marketplace. We thank the numerous users for their continuous faith in our product offering.

The rating given by Google is a proof of our product’s success on the marketplace since its launch in May, 2010. Now that we have launched a new version in the Google App Engine, we believe we have improvised on our product and made it more intuitive, faster and scalable.

To read the blog post by Google please visit the following link:

http://googleenterprise.blogspot.com/2010/12/look-at-best-of-google-apps-marketplace.html

We thank all our users for their patronage.

Posted by: Devika Sen

Applane CRM now on Google App Engine

December 17th, 2010

We have been silent for quite some time. But this silence was not a sign of stagnancy but of the coming of a new wave in the world of online CRM for small and mid size businesses. After weeks of sleepless nights and intense hard work the Applane Team has come up a new version of Applane CRM which will have its servers in the Google App Engine.

Applane CRM is now faster and more scalable and has successfully moved to the Google App Engine. Applane CRM is now integrated with Billing API from the Google Apps Marketplace. Now you no longer have to worry about cumbersome payment process. Just register your license requirement and like you book online tickets for a movie, you can now purchase Applane CRM licenses.

PS: Though we are doing the best from our end, since this is a transition phase from one server to another there may be certain inconveniences caused regarding data transfer and server downtime for a couple of days. I humbly request all users to please bear with us and support us by immediately contacting us as soon as they face any such problems. We assure you that they will be dealt with on top priority basis.

Last but not the least I thank you all for all the patience and support you have shown so far. We really appreciate your patronage.

Posted by: Devika Sen

A new version of Applane CRM is just around the corner

December 15th, 2010

From the time we released the first version of Applane CRM in the marketplace we have received exciting responses. Users have also shared intelligent feedback along with feature requirements. We have suitably incorporated the requirements and feedbacks which have been in our product road map and will be releasing them to users in a phased manner in our upcoming releases.

We have put together a new version that we believe will be better not only in terms of the added features but also in terms of the new and improved Sales Life Cycle. Now you can go through the entire sales process of Applane CRM without having to go through different tabs. Reporting has also been made more intuitive and thus clubbed as a separate category in itself. Please find below the list of new features that we have incorporated in the New Applane CRM:

- New improved intuitive import data feature
- Sales cycle now also supports workflow for individual contacts
- Capture lead from websites
- Support for Google Billing API
- User Defined Columns

You will have access to most of the above mentioned features immediately after the launch. There are some features, however, that are in progress and might just take a few more days to access. They will be so because we have a tie up with Google Apps so things need to be worked out in that regard. I request all users to please give us a little consideration on this.

Posted by: Devika Sen

Daffodil doing a joint webinar with Google on online CRM including Applane CRM

November 19th, 2010

On the 9th of November, Google held a webinar on “How Google Apps and integrated cloud-based CRM’s can change your business.” In the webinar 3 CRM vendors (Applane, ZOHO and Rainmaker) were invited to showcase their products to clients.

Please read below what Google had to say about the webinar:

Customer relationship management (CRM) is the most frequent search query in the Google Apps Marketplace, showing a trend of businesses moving their customer management to the cloud. The flexibility of cloud-based CRMs means there is no longer one traditional type of CRM, siloed in an on-premise server. Marketplace CRM apps can now help you manage your contacts across any channel, including emails, phone calls, projects, and even social networks, while working in sync with many other tools that you use.

Join us in a live webinar next Tuesday, Nov 9th, where I will host three Marketplace CRM vendors to discuss how your business can use cloud-based CRM apps:
Rodrigo Vaca, Director of Marketing at Zoho
Sachin Garg, Director of Strategy & Business Development at Applane
Bart Lorang, CEO of CloudCenter, the maker of Rainmaker
The Google Apps Marketplace offers a wide range of richly integrated CRM apps, take this unique opportunity to hear directly from the developers of these three apps.

You can read this blog from the link below:

http://googleenterprise.blogspot.com/2010/11/live-webinar-on-cloud-based-crm-apps.html

During the webinar, in presence of close to 200 people, all three presenters highlighted the value proposition their CRM offers to its users with the help of some use cases and case studies. Towards the end, in the Q/A session user queries were addressed. Some of them were on data security, privacy policy, data migration etc.

To see recording of the webinar please follow the link below:

https://googleonline.webex.com/googleonline/lsr.php?AT=pb&SP=EC&rID=47244622&rKey=cb2c11beef3a881e

Posted by: Devika Sen

eCRMGuide covers Applane CRM in its review

September 29th, 2010

Endorsing the great reviews we’ve been receiving in the marketplace since our launch, Vangie Beal, a veteran online seller and frequent contributor to eCommerce reviewed Applane CRM on behalf of eCRMGuide.com and gave a review on the application.

Quoting from the review, “The Google Apps Marketplace currently offers a number of CRM applications, including social CRM and project-based CRM apps. One CRM application that is currently receiving positive reviews from Google Apps users is Daffodil Software’s Applane CRM.

Applane CRM lets business and enterprise users track a complete sales lifecycle; you can track contacts, sales, RFPs, determine which of your sales team members are keeping on-task, who is producing sales, analyze marketing trends, and even send bulk emails from within the application to customers and contacts.”
To read the full review, please follow the link below:
http://www.ecrmguide.com/article.php/3905346/google-apps-review-applane-enterprise-crm.htm

Posted by: Devika Sen

Create opportunity right from your Google Mail using Google Contextual Gadget

August 26th, 2010

We are happy to announce the release of Google Contextual Gadget using which you can create an opportunity in Applane CRM right from your Google mail.

Now you can create an opportunity on the fly from your Google mail account. A contextual gadget will appear at the bottom of the mail with the option to “Create an Opportunity”. When user clicks on the button the panel will expand with fields required for creating the opportunity like ‘opportunity title’, ‘owner email id’, ‘organization name’, ‘website address’, ‘contact name’ etc. The fields which can make use of information from the current email will be populated with default values to save unnecessary effort.

On clicking the ‘save’ button, an Organization, Contact and Opportunity will automatically be created in Applane CRM. Additionally, the email will be attached to the communication thread. This functionality is useful for the sales team and will save a lot of time otherwise required to achieve the same result.

Google Contextual Gadget for Applane CRM

Posted by: Devika Sen

Applane CRM allows keeping track of follow-ups through Google Calendar

August 4th, 2010

Applane CRM's integration with Google Calendar enables you to keep track your follow-ups (next actions) in a single view. Now you need not sign in to Applane CRM to know the list of follow ups planned for any date. You can keep reminders of your meetings and follow ups through your calendar in sync with your CRM. Following up does not get any simpler!!

From within Applane CRM you also have the unique ability to know the number of appointments you have fixed on a particular day so that you can avoid overburdening your day with too many action items. For this you do not have to navigate at all, just glance at the ‘Total Actions’ in the ‘Record Actions’ page while specifying a follow up date. You will know how many actions you have already engaged yourself in for the date you have chosen.

Applane CRM makes managing your follow ups so easy.

Posted by: Devika Sen

Applane CRM’s integration with Google Contacts

July 27th, 2010

Since our launch on Google Apps Marketplace, we have been receiving queries on our integration with Google Contacts and Google Email. So we have been working simultaneously on the two integrations. After days of concentrated efforts we have rolled out Applane CRM’s integration with Google Contacts.

We believe this integration will be of great value addition to all users of Applane CRM giving them a smooth start up experience. Now you are just a click away from importing all your contacts from your Google mail account. Not only can you now import the contacts, organizations will also be created based on your contacts’ email addresses. But that is not all !! The newly created organizations & contacts will be mapped to each other with just the click of a single button.

Do give it a try and let us know your feedback.

Posted by: Devika Sen

Help us choose the next Google Apps integration point

June 21st, 2010

With Applane CRM being launched on the Google Apps Marketplace, lots of users have inquired about our current and future integration points with Google Apps. Applane CRM already supports integration with Google Calendar, universal navigation, Single sign-on and Google provisioning API. In addition to the already existing integrations, Applane CRM team is working towards implementing more integration points. We’d like to give our users a chance to help us define the next integration points. Our roadmap for future integration includes:

• Google Docs
• Google Contacts
• Google Mail

We would like to hear from you about the integration preferences that will improve your experience with Google Apps and Applane CRM. Please vote for your preferred feature on our facebook profile and we will invest our development efforts in rolling out the integration point sought by most users.

Posted by: Sachin Garg

Applane debuts Applane CRM on Google Apps Marketplace

June 15th, 2010

15th June, 2010: Applane today announced the launch of Applane CRM, an on-demand customer relationship management application, in the Google Apps Marketplace, Google’s online storefront for Google Apps products and services. Applane CRM is a new approach to customer relationship management (CRM) that moves beyond merely capturing sales data to actually aiding the process of sales and customer relationship. The Applane CRM user interface is designed to enable a specific sales or marketing function. Each user screen in Applane CRM carries data and actions relevant to the function it enables.

Applane CRM comes with a demo mode where sample data is preloaded to provide quick understanding of power and features of application to the users. Key features of Applane CRM are listed at http://applane.com/crm/why-applane-crm.html. To understand how the sales cycle is supported in Applane CRM, visit http://www.applane.com/crm/sales-life-cycle.html. Users who would like to test drive the application can log-in to the application with their Google Account at http://www.applane.com/crm

“Applane is committed to delivering powerful, intuitive and cost effective applications to its users by leveraging the power of cloud computing. Integrating with Google Apps was a logical choice for us as it provides us exposure to a large user base that understands and loves cloud computing.” says Yogesh Agarwal, CEO of Applane. “By adding Applane CRM to the Google Apps Marketplace, we’ve made it extremely easy for Google Apps customers to get seamless access to a powerful enterprise grade CRM application.”

The integration of Applane CRM with Google Apps allows users can sign in to the Applane CRM with their existing Google Apps account. In addition, Applane CRM will be listed in the Google universal navigation bar, enabling easy access. Also, users can view actions planned in Applane CRM using Google Calendar™. Going forward, users will be able to view emails exchanged in Gmail™ with an Applane CRM contact from within Applane CRM. Users will be able to import contacts from Google Apps to Applane CRM, and more.

“We are very excited to have Applane CRM in the Google Apps Marketplace,” adds Scott McMullan, Google Apps Partner Lead for Google Enterprise. “Through the Google Apps Marketplace, software vendors like Applane are helping us build a rich ecosystem of integrated apps that work seamlessly with Google Apps, allowing IT administrators to leverage the benefits of cloud computing and extend Google Apps to meet more of their business needs. We are happy to offer Applane CRM to the millions of Google Apps users who have embraced the cloud.”

The Google Apps Marketplace makes it easy for more than 25 million Google Apps users and 2 million businesses to discover, purchase and deploy integrated business applications and related professional services. By integrating with user account and application data stored in Google Apps, these cloud applications provide a simpler user experience, increase business efficiency, and reduce administrative overhead. To learn more, visit http://google.com/appsmarketplace

About Applane

Applane is a suite of powerful user-friendly online social and business applications. Applane CRM is the first product from the suite now launched to people at large.

Applane is a division of Daffodil, a privately-held profitable company, which provides IT services to its customer across globe. Daffodil has its offices in USA, Middle East and India. For more information on Daffodil, visit www.daffodilsw.com

Media Contact:

Devika Sen
Applane
650-557-2134 (Media)
devika.sen@applane.com

Google, Google Apps Marketplace, Google Apps, Gmail and Google Calendar are trademarks of Google Inc. All other brand names and product names are trademarks or registered trademarks of their respective companies.

Posted by: Devika Sen